Privacy Policy

Portugal Consultants Privacy Policy

Portugal Consultants is committed to protecting the privacy of all visitors to the Website, including all visitors who access the Website through any mobile application or other platform or device. Please read the following Privacy Policy which explains how we use and protect your information. By visiting and/or using the Service on the Website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

Information that we collect from you

When you visit the Website you may be asked to provide information about yourself including your name, contact details (such as telephone and mobile numbers and e-mail address). We may also collect information about your usage of the Website and Services and information about you from the materials (such as messages and reviews) you post to the Website, social networks (such as Facebook, Twitter and Instagram) and the e-mails or letters you send to us. By accessing Portugal Consultants information and/or the Website or Services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that our data collection and usage as set out in this Privacy Policy will also apply in that context. 

Use of your information and Data Protection 

Your information will enable us to provide you with access to the relevant parts of the Website and to allow us to provide you the Services you have required. For example, if you have booked an appointment through our Website or if you have submitted a request to be contacted to any questions you might have, we will use the information we have about you to contact you. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this Privacy Policy and this may be exercised though your chosen method of using the Services, for example mobile, mobile applications or any representation of the Website. We may use your information to contact you for your views on the Website and Services and to notify you occasionally about important changes or developments we might have in progress.

Where you have indicated accordingly, you agree that we may use your information to let you know about our services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail. If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out below and/or by changing your profile accordingly. Please note that by submitting Reviews regarding the Website, Services and any of our employees, you consent to us to use such Reviews on the Website, social network and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside (and any other information that you may from time to time consent to us disclosing).

Please see our separate designated page Data Protection, which covers our obligations under the Data Protection Act (registered with the Information Commissioners Office – Registration Number ZA764026), the Privacy and Electronic Communications Regulations and the EU General Data Protection Regulation (GDPR).

This Website might contain hyperlinks to other websites owned and operated by third parties which are our partners to deliver you the best level of service possible. These third party websites have their own privacy policies, including cookies, and we advise you to review them before you proceed. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

When you access and register in our Website to receive a service, you may be asked for personal information, such as your full name, e-mail address, postal address, telephone or mobile number, date of birth, in others. Different web pages may ask for different personal information. By entering your details in the fields requested, you enable service providers to provide you with the services you select or express an interest in. Please note that sometimes on particular web pages we may require you to provide additional personal information. When we do this we will specify further on those web pages why we are collecting your information and how it will be used. At any time you can ask us to stop collect information of you. 

If you provide us with the information either verbally, written or using our Website, you consent to the collection, use and processing of this information. We confirm that we will use every reasonable effort to safeguard your personal information. You also have the option to withhold your information by written notification to us (please use the address below or email to judith@portugalconsultants.com / artur@portugalconsultants.com). 

Email Newsletter

Portugal Consultants Website operates an email newsletter program, used to inform subscribers about services supplied by this Website. Users can subscribe through an online automated process should they wish to do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user or by simply sending us an email.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this Website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this Website's email newsletter program. Email marketing campaigns published by this Website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Security and Data Retention

We take steps to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires. Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. The transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

Accessing and Updating

You have the right to see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out below. 

Changes to our Privacy Policy

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification. 

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the below emails.

Phone number: +44 7795825499

E-mail: judith@portugalconsultants.com / artur@portugalconsultants.com

Skype: PortugalConsultants UK